Increased Precautions We're Taking in Response to COVID-19

LAST UPDATED ON 03/15/2021

As updates on the impact of the coronavirus continue to be released, we want to take a moment to inform you of the heightened preventative measures we have put in place at Springfield Comprehensive Treatment Center to keep our patients, their families, and our employees safe. All efforts are guided by and in adherence to the recommendations distributed by the CDC.

In adherence to the social distancing recommendations provided by the CDC, we have implemented strict protocols at our clinic to ensure the safety of our patients and staff.

  • Patients who have active symptoms of illness or a fever of 100 degrees or higher must call ahead to arrange after-hours dosing.
  • The number of people allowed inside the building at any given time is restricted based on county, state, and federal guidelines.
  • The number of people waiting in line is restricted based on county, state, and federal guidelines, and those present must maintain a minimum distance of six feet from one another.
  • To maintain line restrictions, patients are asked to wait in their cars until direction is given.

For specific information regarding these changes and limitations, please contact us directly.

Please note that for the safety of our patients, their families, and our staff, there are certain restrictions in place regarding on-site visitation at Springfield Comprehensive Treatment Center.

  • These restrictions have been implemented in compliance with updated corporate and state regulations to further reduce the risks associated with COVID-19.
  • Alternate methods of communication for other services may be offered when deemed clinically appropriate.

For specific information regarding these changes and limitations, please contact us directly.

CDC updates are consistently monitored to ensure that all guidance followed is based on the latest information released.

  • All staff receives ongoing infection prevention and control training.
  • Thorough disinfection and hygiene guidance is provided.
  • Patient care supplies such as masks and hand sanitizer are monitored and utilized.
  • Temperature and symptom screening protocols are in place for all patients and staff.
  • Cleaning service contracts have been reviewed for additional support.
  • Personal protective equipment items are routinely checked to ensure proper and secure storage.
  • CDC informational posters are on display to provide important reminders on proper infection prevention procedures.
  • We are in communication with our local health department to receive important community-specific updates.

The safety of our patients, their families, and our employees is our top priority, and we will remain steadfast in our efforts to reduce any risk associated with COVID-19.

The CDC has provided a list of easy tips that can help prevent the spread of the coronavirus.

  • Avoid close contact with people who are sick.
  • Cover your cough or sneeze with a tissue and then immediately dispose of the tissue.
  • Avoid touching your eyes, nose, and mouth.
  • Clean and disinfect objects and surfaces that are frequently touched.
  • Wash your hands often with soap and water for at least 20 seconds.
  • Stay home when you are sick, except to get medical care.

For detailed information on COVID-19, please visit


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24/7 Appointment Scheduling

At Springfield Comprehensive Treatment Center, we understand the fears and worries than can accompany the decision to get help for an opioid addiction, and we want you to know that we will do everything in our power to make your treatment experience as successful and stress-free as we can.

You will notice our commitment to superior service during your intake appointment, when you will see that we have taken what can be a complicated and frustrating process and streamlined it to make the most efficient and effective use of your time.

First, before you can begin to receive medication assisted treatment at Springfield Comprehensive Treatment Center, you must meet two admissions requirements:

  • You must be age 18 or older
  • You must have been opioid dependent for at least one year

Once we have established your eligibility for treatment, we will schedule your intake appointment. Please note the following important requirements for this session:

  • If you are a male or a non-pregnant female, you must arrive for your intake appointment in a state of withdrawal, with your last opioid use having occurred 20 to 24 hours ago.
  • If you are pregnant, you should not be in withdrawal when you arrive for your intake appointment.

You should plan to spend two to four hours at our center during your intake appointment. During this time, you will complete the following steps:

  • Provide valid photo identification. We will accept a state-issued ID card, a Driver’s license, or a passport as proof of identity.
  • Provide your insurance card, if you intend to pay for treatment with insurance.
  • Pay your intake fee with cash, a money order, or a credit card that has been issued in your name. Even if you will be using insurance, you must pay your intake fee during your initial appointment.
  • Provide your records if you are transferring directly from detox or from another medication assisted treatment program.
  • Fill out paperwork and answer questions about your personal, medical, treatment, and substance abuse history.
  • Complete a physical examination with a member of our medical staff.
  • Provide a urine sample for a drug screening.
  • Take a TB test (unless you can provide proof that you have passed a TB test within the previous two years).

The following information applies only to female patients:

  • Your intake appointment will include a pregnancy test.
  • If you are pregnant, you must provide a written consent form from your OB/GYN, and you must sign a release of information so we can coordinate care.
  • If you are pregnant but are not currently seeing an OB/GYN, we can provide referrals for prenatal care.

One final important note for all prospective patients: Though our goal is to start your treatment as soon as possible, the decision to prescribe medication on your first day will be made by a member of our medical staff after careful review of your information. Thus, we cannot guarantee that you will receive medication on the same day that you complete your intake.

For more information about admissions criteria or the intake process, please call Springfield Comprehensive Treatment Center at your convenience. We look forward to answering all of your questions and helping you take your first steps toward a drug-free future.